Technosys
About Technosys

Technosys deliver expert IT Service Management consultancy services to both small and large enterprises across EMEA. As a partner with ServiceNow and BMC, market leaders in the ITSM industry, Technosys are able to offer best in class solutions to all clients and ensure a successful implementation as well as unparalleled support.

13/09/2016

Tackling Operational Challenges in Housing Associations

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Managing the day to day operations of a Housing Association is both demanding and time consuming for all those involved. Staff can lose time having to trawl through multiple different tools including email, spreadsheets and home-grown software, to find the information they need and there are financial implications too. Keeping track of maintenance projects and […]

ServiceNow
13/09/2016

Tackling Operational Challenges in Housing Associations

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Managing the day to day operations of a Housing Association is both demanding and time consuming for all those involved. Staff can lose time having to trawl through multiple different tools including email, spreadsheets and home-grown software, to find the information they need and there are financial implications too. Keeping track of maintenance projects and […]

ServiceNow
05/09/2016

Removing headaches for retail and hospitality facilities directors

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Whether you run a chain of retail or hospitality outlets, the challenges for facilities directors are the same. Managing the maintenance and operation of highly distributed premises — whether they’re shops, pubs, restaurants, cafes, wine bars or hotels — is possibly the toughest challenge for centralised directors. Laborious processes and headaches Due to a lack […]

Managed IT Services, ServiceNow
31/08/2016

How to improve customer experience by giving time back to restaurant and retail managers

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Restaurant and retail managers should be focusing on improving customer satisfaction and employee relations — not administrating information in the back office. Here’s how it’s done. Stuck in the back office Life for restaurant or retail managers in an organisation which still uses outdated legacy systems is tough. It involves manual processes, like back-and-forth emails, […]

Managed IT Services, ServiceNow
31/08/2016

24/7 HR — how hospitality is supporting the self service culture for staff

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Managing hundreds, or thousands, of dispersed employees in decentralised sites across the country is a burdensome conundrum for centralised directors. Whether it’s a chain of fast food outlets, cafes, restaurants, pubs, wine bars or hotels, the challenges for the HR department to manage this human element are the same. Staff have to be recruited fairly […]

Managed IT Services, ServiceNow
15/07/2016

Do you want more time on the shop floor?

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how to improve customer service through ITSM A revolution in IT is saving time for store managers and empowering staff, thanks to automated HR tool with a user-friendly interface which can be accessed from a mobile phone. Retail managers are the vital interface between in-store staff and head office. But getting the support they from […]

Managed IT Services, ServiceNow
23/06/2016

Bridging the Gap

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Bridging the housing association service gap Managing onsite and remote teams is no easy task. Answering tenant requests and tasking maintenance workers across multiple sites is a costly and laborious conundrum — and it never ends. If you’re using fragmented software, like email and spreadsheets, keeping track of everything, and everyone, can make service desk […]

Uncategorized
19/05/2016

ITSM solutions can address a lack of visibility for staff issues

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ITSM solutions can address a lack of visibility for staff issues One of the biggest issues facing retail and hospitality companies with multiple locations is how to track maintenance requests or to process staff queries efficiently. Outdated software, the use of spreadsheets to record data, and a deluge of email correspondence –  which all has [...]
ServiceNow