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Technology Behind Eye of the Storm®

Overview

Eye of the Storm (EYE) Enterprise is network management software that delivers. It delivers on the promise of proactive business resource management with a comprehensive and integrated solution that combines network performance, availability and resource management in one sleek powerful triple advantage of capability.

EYE's fault management distinguishes between network, server and application problems using True Cause Analytics and prioritizes these problems based on business impact.

EYE's performance management provides early warning of degrading performance using an advanced service degradation index that protects users from costly business interruptions.

EYE's resource management builds a comprehensive inventory of network assets, their dependencies, and their physical connectivity. Resource profiles combined with fault and performance data provide an unprecedented ability to manage infrastructure in the context of the business it supports.

With Eye of the Storm

You know what you have and how to optimize resources for sustained levels of service.

You have the information you need to take control and initiate actions to prevent failures.

And, you get the results you need to make a difference and support strategic initiatives.

Eye of the Storm Features

  • Unprecedented reporting facility providing summary and detail for executives, managers and technical specialists
  • Agent-less discovery of network infrastructures including up to the minute, accurate resource utilization
  • Knowledge of hundreds of devices, their key performance metrics, and properties (port, VLAN module, serial number, OS, firmware revision, chassis information, etc.)
  • Extensive, real-time monitoring of the entire network
  • Powerful analytics that automatically isolate true cause faults and provide early warning of degrading performance to prevent costly service interruptions
  • Customizable display and alerts - the right information to the right person in real time

Powerful Analytics Just Make it Simple

Eye of the Storm helps you visualize the potential of each resource compared with its actual utilization. This analysis allows you to redistribute demand to under-utilized resources at will and validates that changes have been successfully implemented.

Eye of the Storm monitors and analyzes metrics to define:

  • Congestion: compares the packets sent by the port to those unable to be transmitted
  • Application availability: computes the percentage of time an application is available measured at the application, application server, or network level
  • Application latency: measures the delay in application response
  • Mean Time Between Failures (MTBF): computes the average time between resource failures and is measurable against the application, application server, network, and/or WAN link level
  • Mean Time To Repair (MTTR): computes the average time to repair a resource failure and is measurable at the application, application server, network, and/or WAN link level
  • Utilization measures: compares utilization against CPU, bandwidth, or line

Ready to Use in Hours

Eye of the Storm is easy to deploy. It adapts to the managed environment with integration through a common API and automates manual tasks, lowering cost of ownership. EYE can be used as a complete, stand-alone network management solution or as an essential complement to an in-place manager of managers. Unlike traditional management applications, EYE is installed, configured, tested, and ready to use in hours.

Triple Advantage

Technosys's Eye of the Storm in Partnership with Entuity offers the triple advantage of a comprehensive, integrated availability, performance and fault combined with resource management solution for enterprise networks.

  • Technosys improves productivity in the Network Operations Center (NOC) with real-time troubleshooting to isolate root cause problems and performance anomalies most likely to degrade service response
  • Technosys enables fast business response to competition, revenue trends, compliance, or regulatory changes while insulating network performance by augmenting static capacity planning rituals with a continuous process for optimizing resource utilization
  • Technosys reduces operating costs while improving service quality.

Availability

The Eye of the Storm server component is available for today's popular enterprise class platforms including Microsoft® Windows Server® 2003, Sun™ Solaris™, Red Hat® Enterprise Linux®, and VMware® ESX Server. Only an Internet browser is required for client access to EYE.

VMware Support Statement

Technosys confirms that we will support customers running Eye of the Storm on supported Operating Systems in a VMware virtual machine environment.

Visualised by Vmware

Technosys will provide unqualified support for Eye of the Storm running in a VMware virtual environment in an identical manner as with Eye of the Storm running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should Technosys suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.

While Technosys products are expected to function properly in a VMware virtual environment, there may be performance implications which can invalidate Technosys's typical sizing and recommendations.

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