IT Managers and their teams often rely on email, spreadsheets and bespoke solutions to manage their day to day processes, whether it’s resetting passwords or solving system and network issues.
With no visibility of progress, these same teams struggle to assign tasks to the right person, issues remain bottlenecked and delays can lead to further problems down the line.
With ServiceNow Express, IT administrators can gain a single view of all IT requests in one easy to use interface, enabling them to efficiently manage day to day requests in a timely way.