Technosys Scapa Service Offering

Perform all types of testing across the project lifecycle function in Remedy architectures of any complexity, help migrate any Remedy architecture to any other.

Technosys & Scapa

Technosys Scapa certified consultants combine their BMC Remedy and Scapa knowledge to deliver a first class service to any sized BMC Remedy implementation. Technosys Scapa service offering:

• Scapa permanent product licenses
• Scapa Consultancy - Our consultant will ensure scripts are created within Scapa as per customer requirements. This service also includes a load testing report to the customer, as per agreed scripts. At the end of the testing a report is produced for the customer highlighting the performance of the Remedy application and infrastructure

Scapa TPP Key Product Features

Scapa TPP is a best-of-breed Performance Testing Tool for Virtual Desktop, Remote Desktop, Citrix and BMC Remedy AR System, with support for additional technologies such as Oracle Forms/eBusiness IBM Websphere MQ and HTTP(s) protocols. Scapa provides all supported protocols and APIs, with system data collection for all layers in an architecture stack, all in a single product at a single price. Products can be applied in combination allowing Scapa TPP to:

Networking	Simulated users can be distributed in complex ways over physical networks with Firewall configurations supported
Generalisation	Parameterisation of variables allowing simulation of different transations
Control of Load	Sliders to dynamically increase and decrease load, Instantaneous response time and throughput visualisation, Integrated operational data view, Control over business throughput as well as user count with predefined or scheduled test execution.
Service Level Management	End-to-end service availability and response time monitoring. Integration with Enterprise Monitoring tools from BMC, IBM, CA, HP and others.
Reporting	Graphical, Tabular, Web and PDF

Related Links

• Consultancy
• Remedy Upgrade Service
• Service Desk On-Demand
• ITIL Training
• Customer Support
• Clarity Connector
• Managed Services