Technosys and BMC® Configuration Manager Express

BMC® Configuration Manager Express, a comprehensive asset management solution for midsized companies, is integrated with BMC® Service Desk Express Suite and BMC® Service Desk Express Change Management to automate change and configuration management process according to ITIL best practices.

How can BMC Configuration Manager Express help?

• Improves productivity by enabling your IT staff to automate key processes using IT Infrastructure Library (ITIL®) best practices, weaving together service management disciplines so you can deliver more accurate inventory records, diagnose problems faster, and shorten user downtime
• Improves compliance and risk management by automatically distributing the latest patches and service packs to your desktops and servers quickly and efficiently, while tracking installed software to ensure compliance with vendor licensing and security standards
• Reduces expensive onsite technical support while decreasing user calls to your help desk with integrated remote control
• Decreases overall total cost of ownership by automatically tracking hardware and software assets and maintaining an accurate inventory
• Reduces repetitive administrative tasks by establishing enforceable, role-based policies that provision, deprovision, and maintain applications; deploy updates and patches; migrate operating systems; conduct inventory scans; and track software usage

Technosys - BMC Configuration Manager Express

Related Links

• IT Service Management
• ITIL
• Integration