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Gartner’s predictions that IT spending at SMEs will grow faster in the next five years than the overall market is going to open up options for Cloud solutions. According to the latest report from the leading market research company, SME IT spending will grow an average of 3.8%, exceeding the 2.8% average growth for the […]
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One of the latest buzz terms is Gartner’s “bimodal IT” – a method of service delivery which allows IT teams to split their focus into two separate modes for stability and agility. Stability covers the day-to-day IT operations essential to the safety and reliability of an organisation’s IT department while the agility mode centres on […]
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Only 43% of Enterprises on average realise the potential of their businesses’ technology according to a survey by Gartner. ServiceNow allows SMEs to deliver enterprise service management across entire organisations but do you know how to leverage the full extent of its capabilities and unlock the remaining 57 per cent? For many SMEs the thought […]
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Although computer technologies have simplified our lives and streamlined our businesses, the systems themselves can still be a challenge. With any technical product, be it hardware or software, a lot can go wrong, including security, the network, systems updates, the actual machine itself or the program behind it etc. A key challenge, particularly for small […]
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Enterprise IT cloud company ServiceNow has released ServiceNow Express – a new easy-to-use cloud-based IT service management solution (ITSM). IT Managers and their teams often rely on email, spreadsheets and bespoke solutions to manage their day to day processes, whether it’s resetting passwords or solving system and network issues. With no visibility of progress, these […]
