Rely on a Single Source of Truth
Automatically collect information from service management processes in ServiceNow as evidence of compliance
Validate information in the ServiceNow Configuration Management Database (CMDB) using data certification
Manage publishing and version control of policies using document and knowledge management capabilities built into ServiceNow
Report assessment results and remediation activities through ServiceNow dashboards – the same ones used for service
Ensure continued compliance by enforcing policies and directives with controls and control tests
Respond to control test failures and audit observations as they happen by automatically creating remediation tasks
Reduce the time and effort required to gather compliance evidence by automating defined collections on a scheduled basis
Prepare for audits by organising and assigning tasks that need to be performed before and during an audit
Staying compliant can be complex and time-consuming, especially in heavily regulated industries; you need software that is integrated to your service management system.
The IT Challenge
With both internal and external security threats on the rise globally, it is increasingly important that organisations have a solid IT Governance, Risk and Compliance (IT GRC) program in place.