ITSM Consulting Services

Get implementation services for BMC ITSM solutions so you can enjoy the benefits of service delivery that meets the demands of mobile, social, and collaborative customers.

Remedy Live!

Get rapid time to value for your BMC Remedy solution with services targeted to new implementations, migrations, or upgrades.

MyIT Live!

Fully roll out an enterprise-wide MyIT environment, including IT services calendar, MyIT health services, location-based services, and more.

ITSM Solution Planning Workshop

Make sure your organization is ready for a BMC Remedy upgrade and develop a detailed blueprint of project objectives before proceeding.

MyIT Solution Planning Insight

Collaborate with BMC Global Services to develop a MyIT implementation plan, encompassing configuration options, data requirements, and more.

Remedy Health Check Service

Optimize the performance of your BMC Remedy solution to enhance return on investment, improve productivity, and validate architecture.

Remedyforce Consulting Services

Get value quickly from BMC Remedyforce and continue to increase the return on your investment with Remedyforce value-based professional consulting services.

IT Transformation Services

Responding to changing technology and business priorities often requires IT transformation—work with our transformation experts to map out a path to value. Plan out an IT future that supports your business objectives with the BMC Transformation Analysis Workshop.

Adoption Road Map

Develop a detailed adoption road map so you know exactly what to expect from, and how to make the most of, your IT transformation.

Value Realization Management

Connect your IT transformation initiatives to tangible business values—and make sure you’re set up to monitor that value as your transformation progresses.

Readiness Assessment

Prime your IT transformation team for success by bringing them all to the table for a discussion of critical roles, responsibilities, and requirements.

Service Catalog Workshop

Gain critical visibility into your core business services by designing, developing, and implementing a complete IT service catalog.

Process Alignment Service

Bring your business policies and processes in line with your transformation initiatives to ensure long-term growth and success for your new IT environment.

Operational Change Management

Ensure a sustainable transformation by establishing a clearly defined organizational governance structure and a central service management office.

Value Checkpoint

Track the business value generated by your transformation initiatives with a series of targeted check-ins spanning the first six months of your efforts.