Everything as a service
A single platform to manage and maintain operation of facilities and help employees find what they need quickly results in a number of benefits for any organisation with multiple sites and stores.
Three of the most important are:
- Increase productivity
- Improve insight and decision making
- Reduce operational costs
Increase Productivity – deliver an online, self-service facilities portal which provides 24/7 access to information and services, minimises dependence on staff having to know “the quirks of the business” and reduces the number of repetitive or redundant requests to the support team.
Improve insight and decision making – use a single system of record to track and report on Key Performance Indicators, to deliver transparency in the performance of the company and create customised reports and dashboards which effectively monitor stock levels, IT support tickets and a myriad of other company data.
Reduce operational costs – use a single system to define, manage and report on all aspects of the organisation’s operations. Lower expenses by implementing automated and streamlined process and optimise allocation and maintenance tasks, aligning support team requests with company priorities.